Standard conditions

Stipulated responsibilities
NTG Solution AB is liable as freight operator in accordance with CMR law (law about freight operations within international road transport).

All operations are undertaken in accordance with Nordisk Speditørforbund’s General Regulations (NSAB 2015). The regulations limit our liability for loss, deterioration or damage of goods to SDR 8,33 per kg, and for delay up to the cost of freight with a maximum of SDR 50,000 for each order unless the transports are regulated by law or by a transport document with a different liability limit. With regard to storage, the shipping company’s total liability for damage in one single incident is limited to SDR 500,000 (§ 27). Special attention is drawn to timing: a claim against the shipping company will be out of time unless it is made within one year (& 30), and the lien (§ 14) includes both current and previous claims. Claims on freight etc. must be honoured regardless of the delivery conditions in the trading contract (§ 10).

The stipulated delivery and transit times should only be regarded as indicative according to NSAB 2015 (§ 6). Only if a special written contract is agreed will a time guarantee be available.
Upon visible loss or damage a claim must be made immediately upon receipt of the goods. Upon non-visible loss or damage the claim must be made in writing within 7 working days after delivery.
Offsetting – there can be no offsetting in NTG Solution AB claims on freight and other services.

Freight calculation rules for despatch volumes:
1 cbm = 333 kg* 1 ldm = 2,000 kg* 1 EUR pallet = 800 kg/0,4 ldm.
Dangerous goods – will only be dealt with following prior agreement. According to law it is incumbent on the sender no later than at the booking to declare dangerous goods with the correct chemical/technical specification and to give the relevant category of risk. Insufficient or incorrect information, documents, packaging and/or goods-labelling will release NTG Solution AB from responsibility for any eventual damages and claims.

EUR pallets: NTG Solution AB do not offer to exchange EUR pallets. This applies to all international markets.

Payment on delivery
Will only be charged when a SEPARATE written instruction has been received by NTG Solution AB. A reference in the supplier invoice DOES NOT constitute such an instruction (NSAB 2015 § 3).

Special provisions
The offer presupposes free and unhindered traffic and includes – unless a different condition is specified – ordinary non-dangerous traded goods which in relation to measurement and weight can be transported in ordinary vehicles. Where temperature-controlled transport applies a prior agreement must be set.

The basis for the price is the current tariffs and exchange rates on the day of the offer. In the event of a change in tariff or exchange rate, a significant increase in our production costs or in case of public interference we reserve the right to adjust this offer.

In the absence of anything within the offer to the contrary, the following conditions apply:

For transport to/from islands without access by bridge increased transit times and freight costs are to be expected.
The rates do not apply to temperature-regulated transport or transport of highly taxed goods as well as dangerous goods unless this is specified in the offer.

The rates are exclusive of moms (VAT), duty, possible tolls and intrastat. A Goods Insurance can be taken out upon your written request through NTG Solution AB with a recognized insurance company.

Lift delivery for transports over 1500 kg, 0,8 truck body meter, 5 Cbm or 2 pallets falls outside the existing rates and will be settled according to actual costs.